Effective Date: Sept 7, 2024
At I Need Swag, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from our online store.
1. Information We Collect
We collect personal information from you in the following ways:
- When you make a purchase: Name, billing and shipping address, email address, phone number, and payment information.
- When you sign up for our newsletter: Name and email address.
- When you contact us: Name, email address, and any other information you choose to provide.
- Automatically collected data: Your IP address, browser type, device information, and browsing habits through cookies and other tracking technologies.
2. How We Use Your Information
We use your personal information to:
- Process orders and deliver merchandise.
- Communicate with you about your order, including updates and shipping notifications.
- Send marketing emails if you opt-in to receive them (you can unsubscribe at any time).
- Improve our website and customer experience through analytics and customer feedback.
- Comply with legal obligations related to transactions and fraud prevention.
3. How We Protect Your Information
We implement various security measures to protect your personal data, including:
- Encryption of sensitive information (such as payment details) using SSL technology.
- Restricted access to personal information is limited to employees and service providers who need it to perform their duties.
- Regular security updates to our website and systems to protect against unauthorized access and breaches.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service providers who assist with payment processing, shipping, and email marketing.
- Analytics providers to help us understand how customers use our site.
- Legal authorities if required to comply with laws, regulations, or legal processes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and provide personalized content.
You can manage or disable cookies through your browser settings, but doing so may affect some features of our website.
6. Your Rights
You have the right to:
- Access, update, or delete the personal information we hold about you.
- Opt out of marketing communications at any time.
- Request information about how your data is used.
To exercise these rights, please contact us at info@i needswag.ca.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to read their privacy policies.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have, we will take steps to delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review the policy regularly to stay informed.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@ineedswag.ca
- Phone: 1-604-614-3142
- Address: 1286 Kent Street, White Rock, BC, Canada, V4B 4T5
